Customer Training
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QIs the training regular or needed active application by customers?
Need active application by customers. We will provide one-to-one professional training according to the requirements of customers.
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QHow long can customers enjoy the training?
Lifelong
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QIs the training free or paid?
Free within product delivery time, charge according to actual demands in usage period.
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QWhere is the training place?
1) Customers come to the company for training;
2) Trainers come to customer sites for training; -
QWhat kind of training forms will be provided by HGLASER?
Onsite training, remote guidance and mailing letters.
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QWhat contents will be provided by HGLASER for customer training?
Customer training is an important part of market service system. Besides the early technical communication, HGLASER will conduct a complete technical training, the training contents are as following:
1) Introduction of equipment performance, structure and principle;
2) Introduction of laser security protection knowledge and notice;
3) Machine switch order, maintenance and simple eliminating failure;
4) Exchange and notice of conventional optical components and vulnerable parts;
5) The use of marking software and all kinds of related drawing software, processing parameters and methods.